Hi there! I'd like to try to help you with this problem. Do you happen to be using a wireless keyboard with this computer?
Do you lose the ability to type in text *everywhere* or only in a certain program?
Does the ability to type return by itself or do you have to intervene somehow (by rebooting or unplugging and plugging the keyboard back in for example)?
Yes, I'm here. AOL SafeCentral huh? That's an interesting product. Does your loss of typing ability seem to be related to your use of AOL SafeCentral in any way? (I'm reading about that product now.)
Do you have a different keyboard that you could connect to the computer so that we can test to see if it's just something wrong with the existing keyboard?
It's hard to say without having a hands on look at your computer. I can provide you with an invite to a secure remote assistance session if you'd like me to give it a good once over before you switch keyboards. If it *is* a problem with the actual keyboard though there wouldn't be any way for me to tell for sure unless the keyboard were swapped out.
I'll send you the invite and you can accept it if you'd like me to have a look.
I'm not aware of any keyboard on/off switch unless there's one specific to the model of computer you have. Now that I think about it, I may have seen a keyboard lock on a laptop here and there, but how they're activated is just based on the individual computer.
Would you perhaps like to setup a time where we can work on this together? We're a little out of sync and I don't want to cause any delays for you. Would sometime between 1 and 3 PM Central or 7 and 11 PM Central today work for you?
Anytime Tuesday, 5 Apr 2016 between 10 AM and 3 PM works for me. If that doesn't work for you then please propose a new time. Thanks!
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Im not sure if you still needed help with this issue or not. If you do still need help, Can you respond and include the full name b rand and model of your printer.