I'm sorry about the issue. Please click on the correct Epson website below:
, then there, download and install the "Drivers and Utilities Combo Package"
, then you will get the EPSON Scan program icon on your computer.
Please reply at the box below to continue. Thank you.
Another solution is to reverse the Windows 10 upgrade: Click on Start -> Settings -> Update & security -> Recovery, then select the option to go back to your previous Windows 7 and continue.
- If needed, I can connect remotely to your computer and fix this issue directly for you.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.