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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I'm receiving a 'printer installation failed' message while

Customer Question

I'm receiving a 'printer installation failed' message while trying to install an hp8630 printer. I have an hp g72-c55dx nitebook.
JA: Thanks. Can you give me any more details about your issue?
Customer: My name is Leona
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Submitted: 7 months ago.
Category: Computer
Expert:  John replied 7 months ago.

Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.

Are you getting error code with that error message also is this printer connected wired or wireless to the Notebook?

Is this HP Office jet Pro 8630 e-All-in-One Printer?

Which is the operating system installed in the PC.Is it windows Xp, Windows Vista, Windows 7, windows 8, Windows 10 or any other?


Note: - Please reply using the box below.

Expert:  John replied 6 months ago.

Checking to see whether you still need my help.

Please let me know.



Note:-To reply back to me use the reply box below.

Expert:  Jins M. N. replied 6 months ago.

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