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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I 't know who ask for? I keep getting this notice to upgrade

Customer Question

I don't know who ask for? I keep getting this notice to upgrade my drivers and neednto have my pc cleaned up.
M name is Barbara--sorry.
Submitted: 9 months ago.
Category: Computer
Expert:  Cody replied 9 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 9 months ago.

This sounds more of like you have Malware installed, do not run anything that it says to do.

Expert:  Cody replied 9 months ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Expert:  Cody replied 9 months ago.

I see you opened another question, please reply to this one using the chat area.

Expert:  Cody replied 9 months ago.

Please reply to this question, the other one is locked as it's a duplicate.

Expert:  Cody replied 9 months ago.

.

Expert:  Cody replied 9 months ago.

Checking in to see if you still need help with this issue, if so please reply at your convenience.

Expert:  Asriel replied 9 months ago.

Hello Barbara,

I'd like to remote in to clean up your PC. I'll send the offer now.

Expert:  Asriel replied 9 months ago.

Let me know when you're ready.

Expert:  Cody replied 9 months ago.

The other question is closed you'll have to reply here