How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I have windows 10 and am using windows live gallery with

Customer Question

I have windows 10 and am using windows live gallery with windows fax & scan. After 2 days of scanning photos, captions, people tags, re-dating and saving to gallery things were going well until I went to windows fax & scan and deleted the input not knowing that it also deleted everything I had done and saved to windows gallery. The recovery on my machine will not work except on windows 7. Cannot locate the trash can to try to and recover. What do you suggest? Sam
Submitted: 7 months ago.
Category: Computer
Expert:  Martin replied 7 months ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

Sorry to hear you're having trouble with your computer.

May I start a remote session so we can work on the problem together from your computer?

Please reply using the box below.