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Barun
Barun, Computer Support Specialist
Category: Computer
Satisfied Customers: 11183
Experience:  8+ years of professional experience in providing support for tech-related issues, including computers, email and software.
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I HAVE a TIME GOOGLE g mail address on my PC. NOW I cannot

Customer Question

I HAVE a LONG TIME GOOGLE g mail address on my PC.
NOW I cannot access that g mail
NOW I AM BEING TOLD TO CREATE A NEW ACCOUNT WITH A HAND HELD DEVICE.
no hand held device here
Thank You
Submitted: 8 months ago.
Category: Computer
Expert:  Barun replied 8 months ago.

Hi, and thank you for asking your question.

Just to clarify, when you open up Gmail now, does it automatically bring up a page to create a new account?

May I set up a quick, secure remote session to check the issue now?

Please reply back using the box below. Thank you.

Expert:  Barun replied 8 months ago.

Please open up the following direct login link for Gmail now:

https://www.google.com/accounts/ServiceLoginAuth?continue=http://gmail.google.com/gmail&service=mail

When the page opens up, log in to your Gmail account as directed - this should let you in to your emails all right.

If you need any further assistance with this issue, please be sure to reply back using the box below.

Otherwise, if you could kindly click on (and submit) one of the stars at the top of this page to rate my service, I'd greatly appreciate it. Thank you.

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