I'm sorry about the issue. Does this issue issue occur when printing a Word document, or a web page, or a picture file, etc.?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
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Can you please try the following:
- After clicking on Print, then when you see the option Save, click on the option called Change below it. Then click on your Epson printer name. Then it will show the option Print now, which you can click on to print.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.
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