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You can check your Xbox/Microsoft Live Username and password ***** to make sure it is correct, and working properly.
Using a web browser on a standard computer, navigate to the webpage below to recover and confirm your Xbox/Microsoft Live account Login credentials.
If you are unable to do this.....I can help you, but would need to do this over a remote session on that same computer you are on.
See below link to attempt to Login or follow the instructions on that page for "Cant access your account?"
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