How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Windows 7 can't open a checksum file

Customer Question

windows 7 can't open a checksum file
Submitted: 8 months ago.
Category: Computer
Expert:  arsufi2002 replied 8 months ago.

Hi,

Expert:  arsufi2002 replied 8 months ago.

My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Expert:  arsufi2002 replied 8 months ago.

Please answer:

1: Are you configuring computer for the first time?

2: Are you trying to scan from computer?

or

Document scan from printer must be send to computer using scan to my computer option?

Expert:  arsufi2002 replied 8 months ago.

Please answer:

1: Are you configuring printer for the first time? If not, has it worked before?

2: Are you trying to scan from computer?

or

Document scan from printer must be send to computer using scan to my computer option?

Expert:  arsufi2002 replied 8 months ago.

waiting for your reply

Expert:  arsufi2002 replied 8 months ago.

Ed, are you there

Expert:  arsufi2002 replied 8 months ago.

Since you are not responding, i request you download MP driver from below link

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/inkjet-multifunction/mx-series-inkjet/mx922/pixma-mx922#drivers_downloads_tab

You may install the driver and see if you can send scan from printer to PC

Please update status

Thanks

Expert:  arsufi2002 replied 8 months ago.

Hi,

Can i have the update please..

Did my suggestion help

Please reply