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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I would like to sign up and join but it's not giving me the

Customer Question

I would like to sign up and join but it's not giving me the option to put my picture profile on please help
Submitted: 8 months ago.
Category: Computer
Expert:  Martin replied 8 months ago.

Hello Ray, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

Sorry to hear you're having trouble with your computer.

May I start a remote session so we can work on the problem together from your computer?

Please reply using the box below.

Regards,
Martin

Customer: replied 8 months ago.
I would like to sign up having problems figuring out how to put my profile on there
Customer: replied 8 months ago.
I would like to sign up want to make sure I get my profile and everything right help please
Expert:  Martin replied 8 months ago.

Thank you. Please accept the remote support offer, then From your computer click the following link:

https://ngmt.screenconnect.com/?Session=f7860d0b-8f17-4bfc-a3a0-16202746867e

Then click Join your session -->

And run (open) the program that gets downloaded Elsinore.ScreenConnect.Client

Let me know once you've done that or if you need additional steps.

Martin

Expert:  Martin replied 8 months ago.

Did you get my message, Ray?