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Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 17021
Experience:  CISCO certified, Microsoft proficient, computing expert.
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My ipad3 was upgraded. The next morning i tried to sign in

Customer Question

My ipad3 was upgraded. The next morning i tried to sign in nothing worked
This is the apple email i have used since day one
*************
None of my passwords are working
My name is ************
Kat *********
PLEASE PLEASE HELP ME
Submitted: 1 year ago.
Category: Computer
Customer: replied 1 year ago.
How much longer can you folks really help me
Customer: replied 1 year ago.
Will you tell me say within a half an hour that i must wait till morning
Customer: replied 1 year ago.
I NEED TO GO TO BED. HOW MUCH LONGER? PLEASE REMEMBER MY APPLE ACCIUNT IS NOT WORKING EITHER CALL ME NOW IR LET ME KNOW THAT I CAN HEAR FROM YOU??
Customer: replied 1 year ago.
NOTE MY CELL PHONE TO SEND ME A TEXT IS ******
Expert:  Pete replied 1 year ago.

Hi there,

Expert:  Pete replied 1 year ago.

I am available now to help, or I can wait until you get up?

Customer: replied 1 year ago.
Pet i am on line
Customer: replied 1 year ago.
What do i do to get my ipad3 ?
Customer: replied 1 year ago.
Pet, i am online but i nust step away for about 10minutes i will let you know when i am back I AM NOT LOGING IGG
Customer: replied 1 year ago.
I AM ALMOST DONE GETTING MY
DIGS
Customer: replied 1 year ago.
I AM BACK PLEASE HELP ME NOW
Customer: replied 1 year ago.
PETE THIS IS KATHERINE ARE YOU AVAILABLE NOW?
Customer: replied 1 year ago.
HELLO HELP ME PLEASE
Expert:  Pete replied 1 year ago.

Hi Kat,

Sorry for the delay.

What are the exact error messages you are getting when you try to use your password?

Customer: replied 1 year ago.
PLEASE USE THIS QUESTION
Customer: replied 1 year ago.
NOW APPLE ID DISABLED
Expert:  Pete replied 1 year ago.

Ok, when you see one of these alerts, you can go to iforgot.apple.com to unlock your account with your existing password ***** to reset your password. After multiple unsuccessful attempts to unlock your account, your Apple ID will remain locked and you can try again the next day.