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Andy
Andy, Computer Consultant
Category: Computer
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After a Windows update. After entering my password I receive

Customer Question

After a Windows update.
After entering my password ***** receive the following message:
The User Profile Service service failed the logon.
User profile cannot be loaded
How can I open my Windows 7
Submitted: 8 months ago.
Category: Computer
Expert:  Barun replied 8 months ago.

Hi, and thank you for asking your question.

Please restart the affected computer, and then tap down the F8 key repeatedly at bootup (just as the computer powers back on) - a black Advanced Options screen should show up.

There, do you see a "Repair your computer" option listed?

Please reply back to me below, and I'll follow up with further steps. Thank you.