I am the person that will be helping you today.
May I ask what types of downloads are being blocked?
I will be standing by, looking forward to your response.
Please, do not create duplicate questions. Keep all communication on this page.
Are you able to access the Internet?
What happens when you attempt to download something?
"Nothing" happens? May I ask for you to elaborate on what specifically that means?
So, you click the download link and nothing happens. Which browser are you using when you are not able to download anything?
Which browser are you using when you are not able to download anything?
Please, perform the following steps:- Close all Internet Explorer windows (VERY IMPORTANT STEP)- Hold down the two following keys at the same time: Windows key and the letter R- In the box that comes up, type: inetcpL.cpL- Click the Ok button.- Click the Advanced tab on the top right- Click the Reset button- Click the checkbox and click RESET- Open Internet Explorer and verify that all is well.
Did that help and allow you to download items now?