"Hi there, I'm Tim and will be assisting you today. I have over 15 Years as an Engineer and have been with eBay, DoD and many others. I will do my VERY BEST to help you. If you like i can offer remote access and a call. In addition, with any positive rating I will support your question going forward for free.
Richard, it may not be a matter of recovery media, we can test that, but it sounds like it could be a harddrive failure causing this.
If you need recovery Media, you are fine with buying a new version of Windows like this http://www.amazon.com/Microsoft-Windows-Home-System-Builder/dp/B00ZSI7Y3U/ref=sr_1_1?ie=UTF8&qid=1458692925&sr=8-1&keywords=windows+10
That would be considered recovery Media. But I'm not sure that is your problem.