I will be the person helping you today. When the update is made, several changes are made. A few or more things will need to be done to fix the problems for you. May I start a secure remote assistance session on your computer and help you resolve the problem? Once the remote session begins, we will be able to communicate via a chat window on your computer.
Okay. Do you wish to continue when you have access to the computer?
Okay. If I close the question, the only way to get in touch with me is via my profile page. You can do that or just come back to this page. In either case, you will get me.