Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.
Sir which is the operating system installed in the PC.Is it windows Xp, Windows Vista, Windows 7, windows 8, Windows 10 or any other ?
Does the light on the drive blinks when the disc is inserted or when you eject ?
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Sir please answer my above questions so that we can start fixing the issue you are facing.
Sir checking to see whether you still need my help.
Please let me know.
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