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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I HAVE A TOSHIBA L655 LAPTOP AND MY DVD CD-ROM WON'T WORK,

Customer Question

I HAVE A TOSHIBA L655 LAPTOP AND MY DVD CD-ROM WON'T WORK
JA: Thanks. Can you give me any more details about your issue?
Customer: YES, AH IT KEEPS ASKING TO INSERT A DISK BUT WHEN I DO NOTHING HAPPENS
JA: OK got it. Last thing — Tech Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 8 months ago.
Category: Computer
Expert:  John replied 8 months ago.

Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.

Sir which is the operating system installed in the PC.Is it windows Xp, Windows Vista, Windows 7, windows 8, Windows 10 or any other ?

Does the light on the drive blinks when the disc is inserted or when you eject ?

Sincerely,
John

Note: - Please reply using the box below.

Expert:  John replied 8 months ago.

Sir please answer my above questions so that we can start fixing the issue you are facing.

Sincerely,
John

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Expert:  John replied 8 months ago.

Sir checking to see whether you still need my help.

Please let me know.

Sincerely,

John

Note:-To reply back to me use the reply box below.