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Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Skip trying to restoree outlook files from carbonite. says i

Customer Question

skip trying to restoree outlook files from carbonite. says i dont have permissions
JA: Thanks. Can you give me any more details about your issue?
Customer: this am , logged into a blank computer. programs - no data.
JA: OK got it. Last thing — Tech Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 7 months ago.
Category: Computer
Expert:  Jason Jones replied 7 months ago.


I will be the person helping you today. I can see that you may need a little bit of extra help. May I start a secure remote assistance session on your computer and help you resolve the problem? Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,

Customer: replied 6 months ago.
Not close to answer.i do not accept your offer. Credit my account $35
Expert:  Jason Jones replied 6 months ago.

The resolve in this case is for me to remote into your system and solve this for you. How do you wish for me to do this?

Customer: replied 6 months ago.
The problem is long since my cc.i do not accept your offer
Expert:  Jason Jones replied 6 months ago.

Okay, I understand. You came to the site, asked for help, vanished for over one week, came back to tell us it is working, and now are wanting a refund. I will send the refund up now.

Customer: replied 6 months ago.
Thank u.i lost u guys so went elsewhere. Thank u for the refund