I'm sorry about the issue. What kind of ID is it?
What exactly have you tried?
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Yes, I can help you with this. Your Yahoo ID is your yahoo email address. What exactly have you tried at the yahoo.com website? Is there any error or message?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
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Yes, I can fix this issue for you, but it involves your personal information in order to verify that you are the owner of the yahoo account. What exactly have you tried?
With remote support, I can help getting your Yahoo account to work directly through your computer for you.
Please let me know; we guarantee our service, so don't worry. Thank you.
You've tried the option "Forgot password" at the yahoo.com website right? Then what happened? What did it say?
Hi Dottily! My name is ***** ***** I am an independent computer professional who has been paired with you via JustAnswer.com. It is my pleasure to assist you this evening.
If you have forgotten both your Yahoo! ID and password, they (Yahoo!) will require a response from you using either
Do you remember/have access to either of these latter two options?