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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have recently bought an Xperia phone. I'm now having

Customer Question

Good morning.
I have recently bought an Xperia phone.
I'm now having difficulty accessing my email account from my computer. I receive an 'error' and a 'this has been reset' alert, together with a very sad face graphic. I have no idea how to get around this, so I'm hoping you can help.
Maureen Fuller
Submitted: 1 year ago.
Category: Computer
Expert:  Bryan replied 1 year ago.

Hi, and thank you for asking your question.

Who's your email provider, e.g. Gmail, Hotmail, etc.?

May I set up a quick, secure remote session to check the issue with the email account now?

Please reply back using the box below. Thank you.

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