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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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In my Roxio program there appears to be an audio clip stuck

Customer Question

In my Roxio program there appears to be an audio clip stuck in the video panel. Example, new production I add a color panel. Play it and an audio begins to play that was not added. Where do I look to get rid of it?
Submitted: 7 months ago.
Category: Computer
Expert:  Quiksilver07070 replied 7 months ago.

Hello and thank you for choosing


Can you tell me what version of Roxio you are using?

What version of windows are you using?


YOu may have to REinstall ROxio......thats a maybe.....and might end up being your last resort are you willing to do this?

Customer: replied 7 months ago.
Roxio Creator Nxt Pro4
Windows 10
If I have to yes
Customer: replied 7 months ago.
Stop... For some reason the problem seemed to disappear as oddly as it appeared. I had turned off my computer in the meantime.. so perhaps that solved the problem. If not I'll be back. I assume that I will only be charged the $5 this time.. Correct? Thanks, Don
Expert:  Quiksilver07070 replied 7 months ago.

the 5$ was a deposit, which you will get back, unless you accept my answer.


If you do NOT accept my answer, you pay nothing.

At this point you have not, and can not accept my answer.


So, theres no charge

Expert:  Quiksilver07070 replied 7 months ago.

Don.....i realize you said the issue had resolved itself......but im pretty sure you may have underlying issues that may eventually lead to a system issue.


So.....anytime you need help....come on back and request me to help you from my profile page below.

Thank you!

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