Hello and thank you for choosing JUSTANSWER.com
Can you tell me what version of Roxio you are using?
What version of windows are you using?
YOu may have to REinstall ROxio......thats a maybe.....and might end up being your last resort quickly....so are you willing to do this?
the 5$ was a deposit, which you will get back, unless you accept my answer.
If you do NOT accept my answer, you pay nothing.
At this point you have not, and can not accept my answer.
So, theres no charge
Don.....i realize you said the issue had resolved itself......but im pretty sure you may have underlying issues that may eventually lead to a system issue.
So.....anytime you need help....come on back and request me to help you from my profile page below.