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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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When using Chrome the lsass.exe processes uses 12-15% of CPU

Customer Question

When using Chrome the lsass.exe processes uses 12-15% of CPU and slows Internet down.
When using Ex 11 0% of CPU usage and Internet fast.
Win 7 Ram-8GB HD-1 terabyte
Submitted: 11 months ago.
Category: Computer
Expert:  Kamil Anwar replied 11 months ago.

Hello & Welcome to JustAnswer. May i connect with you remotely to troubleshoot the issue directly? Thanks

Customer: replied 11 months ago.
Expert:  Kamil Anwar replied 11 months ago.

I sent request for remote service. Please accept it then follow steps here to connect with me.

Customer: replied 11 months ago.
I have lost you on my computer
Expert:  Kamil Anwar replied 11 months ago.

I am still here. You need to accept the remote service, and then follow steps here to connect me to it.

Customer: replied 11 months ago.
Just tell me how to get back to you on my computer or you can refund my original $44
Expert:  Kamil Anwar replied 11 months ago.

You need to login to www.justanswer.com or sign into your e-mail and click View Response in an email sent by JustAnswer to get back to this page. If you would like a refund, you'll need to e-mail***@******.***.

Customer: replied 11 months ago.
My card company sent me a fraud alert on your transaction. So I have cancelled your trans action
I have had other online transactions and never received an alert???
Also you seemed to be adding to original cost before even starting so thanks anyway
And have a good day
Expert:  Kamil Anwar replied 11 months ago.

I believe there has been a confusion. This is a Question/Answer site, when you want to be assisted it is covered in the original cost, when the session is remote then that is in addition to the question price. In any case, if issue is not resolved you have the option to opt for a full refund. Hope this clarifies.

Customer: replied 11 months ago.
Too late
Expert:  Kamil Anwar replied 11 months ago.

No worries. Thanks

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