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Hi. My name is***** you for your question and the opportunity to assist.
Is the adapter you need the power adapter that plugs in to an electrical outlet?
Is there a label on the bottom of the laptop that gives you a model number?
Hi. I am here. Thanks for the model number. I just want to be clear that
it is the power adapter that you need?
If that is what you need it can be found here:
I assumed that. Once you get the power adapter I'll be able to get you back in to the laptop.
First things first. You need power to get this process started.
Great. I'll be here to help when you're ready.
You'll have email from JustAnswer in your inbox. Please save them as they contain a link
that will return you to this page when you're ready to proceed.
I don't work in billing but that's the way I understand it to work.
You can call customer support at 1.***-***-**** for clarification.
The adapter in the link I provided is for your model laptop. I have no reason to believe it wouldn't work.
As long as you use the link in the JustAnswer email to return to this page you will reach me.
Please don't open a new question as that will generate new charges.
When you leave a reply on this page I'm notified via email.