How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

The Ativa paper shredder i had is jammed. There is a 6 page

Customer Question

The Ativa paper shredder i had is jammed. There is a 6 page limit as to how much the shredder will take at one time. Would like to fix instead of replace. Please advise.
Thanks you
Submitted: 7 months ago.
Category: Computer
Expert:  Quiksilver07070 replied 7 months ago.

Hello and thank you for choosing


Do you see a " manual reverse option" button anywhere?

Expert:  Quiksilver07070 replied 7 months ago.

You may have to remove a cover, and look for a spot you can move a roller.

Kind of like the ends of a typewriter, where the paper is held, you can roll the end, to change the position of the paper.

Same concept applied here.

But only if yours has the MANUAL reverse option.

Its actually not a button, its more like a roller, or a lever that rolls.

COuld be concealed, under a cover, or sticking out, very obvious. Just depends on your model.

I cant find an image of yoru model