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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Trying to play songs from an external drive. song shows to

Customer Question

trying to play songs from an external drive. song shows to be playing on laptop screen but no sound. speakers are turned up and not muted. also tried to move a song to the desktop but got the same result. i have a dell latitude D630. any help would be appreciated. most songs are MP3.
Submitted: 8 months ago.
Category: Computer
Expert:  Martin replied 8 months ago.

Hello Allen, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

Sorry to hear you're having trouble with your computer.

May I start a remote session so we can work on the problem together from your computer?

Please reply using the box below.

Regards,
Martin