How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Logonui.exe - bad image, cryptui.dll is either not designed

Customer Question

logonui.exe - bad image
JA: Thanks. Can you give me any more details about your issue?
Customer: cryptui.dll is either not designed to run on windows...
JA: OK got it. Last thing — Tech Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 7 months ago.
Category: Computer
Expert:  Martin replied 7 months ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

Sorry to hear you're having trouble with your computer.

Are you able to boot into safe mode?

To boot into safe mode, restart the computer and press F8 continuously from the moment the computer starts and see if you get a boot menu.

If you are unable to get the computer to boot using this method, you will need a Windows repair (or installation) disk so you can run a repair on the system files.

Please reply using the box below.