Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.
I can either connect to your computer from here via a secure remote connection, and repair and configure aol to work correctly for you in person, on screen.
Or I can try to assist you via written support, guiding you through the process via written communication.
How would you prefer to work on this issue?
Thank you for your response,
Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.