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Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 1095
Experience:  Systems Administrator
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I haven't requested updates on my computer. It is running

Customer Question

I haven't requested updates on my computer for awhile. It is running Windows Vista. I have tried 2 days in a row. It doesn't get past "Checking For Updates" and I let that run for 3 hours no success. I just then noticed on the Icon for Windows the message "Windows can't check for updates". How can we clear this trouble? I have run a Virus Scan (Mcfee), used Windows Defender, abd Malware dectection but still have trouble.
Submitted: 7 months ago.
Category: Computer
Expert:  Cody replied 7 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 7 months ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Customer: replied 7 months ago.
After I sent the tech support request, I saw 39 windows updates waiting. I am now downloading the updates. Sorry to bother but I think the trouble has cleard.
Expert:  Cody replied 7 months ago.


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