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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I purchased a new laptop with windows 10 already loaded. i

Customer Question

i purchased a new laptop with windows 10 already loaded. i did no obtain an activation code from them as i believed that with my transferring my files etc from the old lap top, my original activation ode would be the same. my windows is running windows offie home student
Submitted: 8 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 8 months ago.

Hi,

I'm sorry about the issue. What's the version of your Microsoft Office software, such as 2003, 2007, 2010, 2013, etc.? Where did you purchase Office previously?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

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