I'm sorry about the issue. Do you mean the iTunes program cannot open?
Do you have windows xp, vista, or 7, or 8, 10?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,
Please try the following:
- If that does not work, please try:
- If that still does not work, close iTunes program
, then press and keep holding the Shift key on the keyboard while opening the iTunes program
, once a popup window appear, then you can release the Shift key
, then select the option Create Library...
, then enter any name you want (or keep default), then click on Save, then check.
When you are available, please reply at the box below to continue. Thank you.