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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I lost my google account

Customer Question

I lost my google account
Submitted: 8 months ago.
Category: Computer
Expert:  IT Miro replied 8 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you with the problem you described.

The e-mail address you mentioned here -***@******.*** is a Google account.

Is it yours, and do you know the password?

I am awaiting your reply.

Thanks,
IT Miro

Customer: replied 8 months ago.
It is my account fot my Samsung tablet. I do not know my password
Expert:  IT Miro replied 8 months ago.

Did you or someone else enter that account in the tablet? Upon entering the account, you need to type the correct password, otherwise, the tablet will reject it.

Customer: replied 8 months ago.
I do not have WIFi in my home, so you cannot make remote assistance
Expert:  IT Miro replied 8 months ago.

OK.

Regarding the Google account problem: you actually don't need to use a Google account on your tablet. It is required only for downloading apps on Google Play. Without a Google account, you can still use the tablet and access the Internet.

Please tell me where exactly you see the password *****

Customer: replied 8 months ago.
google in my tablet does recognize my password. What I should do?
Expert:  IT Miro replied 8 months ago.

Please tell me where exactly you see the password ***** - when you turn the tablet on, or when you tap on the Internet app?

Expert:  IT Miro replied 8 months ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro

Expert:  IT Miro replied 8 months ago.

Hello!

Let me know if you were able to receive my messages.