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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Windows 10 icon on lower left is. Turns blue when cursor is

Customer Question

Windows 10 icon on lower left is white. Turns blue when cursor is on it but nothing happens. Have tried keyboard Windows icon and "P" but nothing happens. Firefox, and a few other things, are on desktop so I can contact you. Windows 10 was working just fine; what can I do to restore it?
Submitted: 11 months ago.
Category: Computer
Expert:  Kamil Anwar replied 11 months ago.

Hello & Welcome to JustAnswer. May i connect with you remotely to troubleshoot the issue directly? Thanks

Customer: replied 11 months ago.
Expert:  Kamil Anwar replied 11 months ago.

I sent request for remote service. Please accept it then follow steps here to connect with me.

Expert:  Kamil Anwar replied 11 months ago.

Please click the link below and run/open the downloaded program:

Expert:  Kamil Anwar replied 11 months ago.

You need to run the program by saving the support-logmein file and then running it by clicking on it.

Expert:  Jason Jones replied 11 months ago.


I will be the person helping you today. I can see that you may need a little bit of extra help. May I start a secure remote assistance session on your computer and help you resolve the problem? Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,

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