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Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 34674
Experience:  Over 20 years of consulting to the IT industry
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My screen is black but the computer appears to be on

Customer Question

My screen is black but the computer appears to be on
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you remove the power cable from the computer then hold the power button in for 60 seconds then release.

Once done, connect the power cable to the computer, turn it on and tel me if it now starts please.