How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

My internet explorer in Windows 7 does not save the links

Customer Question

My internet explorer in Windows 7 does not save the links or the user IDs or my phone numbers to the legitimate sites (such as banks) I visited. What settings should be re-set?

Submitted: 1 year ago.
Category: Computer
Expert:  Eric Ewing replied 1 year ago.

Hi Joon! My name is ***** ***** it is my pleasure to assist you this evening.

Let's check this first:

  • Click START, then click CONTROL PANEL, then NETWORK AND INTERNET, then INTERNET OPTIONS
  • Under the GENERAL tab, look for the Browsing History section
  • If "Delete browsing history on exit" is checked, uncheck it. Then click APPLY and OK.

If that turns out not to be the issue, please post back so we can dig further into this!

Expert:  Cody replied 1 year ago.

Hello. My name is ***** ***** I will be assisting you today.
Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Expert:  Cody replied 1 year ago.

Checking in to see if you still need help with this issue, if so please reply at your convenience.