My name is*****'m a certified computer professional with 15 years of experience. It would be my pleasure to assist you with this. May I ask if you have tried resetting it yourself? You can do so by going to ourtime.com and clicking on Log In. Then on the next page, you can click "Forgot Password". You'll be asked to enter your email and then to enter the CAPTCHA (a code that is displayed to prevent hackers). Click continue and follow the prompts and you should be able to reset it.
Were you able to reset your password ***** the information that I provided? If so, please kindly take a moment to rate my service sp that I will receive credit for my answer. You can provide a rating by clicking on the stars and then clicking on submit. If you need more help, please let me know so we can continue to work together. Your complete satisfaction is my goal! Thank you!