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Andy, Computer Consultant
Category: Computer
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I,ve lost my acceleration key fo my flight sim gold addition

Customer Question

I,ve lost my acceleration key fo my flight sim gold addition
Submitted: 1 year ago.
Category: Computer
Expert:  arsufi2002 replied 1 year ago.

Hi,

My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Expert:  arsufi2002 replied 1 year ago.

Hope you have purchased product via online..

If so,

1: Login to your Microsoft Account (Email which you registered with Microsoft at time of purchase)

2: Search for Microsoft email for flight sim gold payment confirmation

3: Open email and find serial key in it

Let me know the update.

Waiting for your reply

Thanks

Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
how do I get to my Microsoft email acct., my email i use is at***@******.***
Customer: replied 1 year ago.
this really a problem getting answers , i'm very disappointed with your service
Expert:  arsufi2002 replied 1 year ago.

Hello sir,

I am sorry, it was on my off time you responded. I am back now

Would you please update on below queries..

1: How you have purchased the product?

(Online or Locally purchased)

2: Have you received Installation Disc or Just downloaded from Internet?

3: Why are you installing the product? (Changed computer or Reinstalling due to some issue)

Please reply

I will be there for next 4 hrs

Thanks

Customer: replied 1 year ago.
Purchased on line, I have disk, there is a separate key for acceleration , I cannot locate it, if you cannot help issue. A refund. Thanks
Expert:  arsufi2002 replied 1 year ago.

"there is a separate key for acceleration" Do you refer this key which is purchased by online?

Expert:  arsufi2002 replied 1 year ago.

Dear sir,

I want you check for Microsoft purchase receipt mail for this product. You will definitely find the product key on that mail

Expert:  arsufi2002 replied 1 year ago.

We don't have to worry if we can produce atleast the payment receipt to Microsoft as they can help us to recover product key

Let me know your response

Thanks

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