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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 35767
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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Windows 10, i lost internet brouser?

Customer Question

windows 10, i lost internet brouser?
Submitted: 10 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 10 months ago.

Hi,

I'm sorry about the issue. Do you mean the Internet is not working on your computer?

What happens when you open the Microsoft Edge program or the Internet Explorer program on the computer?

Please reply at the box below. Thank you.

Expert:  Viet - Computer Tech replied 10 months ago.

- Can you please click on the Start button (which is the windows logo icon at the bottom left of the computer's screen), then click on the option All apps, then scroll down, then click on the item Microsoft Edge and check?

- Or click on Start button, then click on All apps, then scroll down, then click on Windows Accessories, then click on Internet Explorer, and check.

- If needed, press at the same time the two keys Windows and R on the keyboard, then type iexplore then click OK, then the Internet Explorer window should open, then check.

- If needed, click on Start, then click on Settings, then click on Network & Internet, and check your network connection there.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.