How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I paid support on2-5-16 I tried to run a scan today because

Customer Question

I paid for AVG support on2-5-16 I tried to run a scan today because I had a pop up prompting me to call a number I felt was a scam. Avg said I do not have an AVG account
Num ber on my account 9982 Kay Williams (Marion) 23 Partridge Lane Saint Matthews SC
Submitted: 1 year ago.
Category: Computer
Expert:  IT Miro replied 1 year ago.

Hello! My name is*****

I am a certified computer professional who can assist you with the problem you described.

Please tell me if you have an AVG product currently installed on your computer. Check all the icons in the bottom right corner of the screen. An AVG icon usually looks like this:

PICTURE

Thanks

IT Miro

Expert:  IT Miro replied 1 year ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro

Expert:  IT Miro replied 1 year ago.

Hello!

Let me know if you were able to receive my messages.

Related Computer Questions