I am the person that will be helping you today.
I understand that you cannot log into your computer at all; is this correct? Which version of Windows are you running on the computer?
I will be standing by, looking forward to your response.
After you click the "Accept this offer" button for the remote service, the remote link will be posted here. That will be the last charge for today.
Okay. I don't understand why you are telling me which version of Windows you are running.
It is no rip off. The remote costs extra because it takes more of my time. You are the one that requested a remote session. If you don't want a remote session, just don't accept it.
Thank you for the update. I am very sorry for the confusion.
I have followed the procedure below to recover the Windows password ***** few hundred times with no problems. The process is quite simple: You create the cd on a working computer, put the cd in the problem computer, and follow the rest of the instructions below.
Please, follow the instructions below to reset your computer's password:- Click the following link and save the file: http://ophcrack.sourceforge.net/download.php?type=livecd- Burn that ISO file to a CD. You can use the application found here if you do not have a CD burner: http://cdburnerxp.se/en/home- Place the CD in the problem computer, turn it off, turn it on, press the shortcut key responsible for the boot menu ( F12, ESC, F10 ), choose the CD-ROM, and boot.- Choose Automatic and press Enter- Sit back and allow the program to locate the passwords for you. It may take up to 10 minutes.
I look forward to hearing your feedback concerning whether or not your problem is fixed.
I hope to hear back that all is working. If this is so, please do not forget to rate my help on the top of this page (choose the number of stars and click the Submit button). If it is not, please respond below.
I will be standing by,Jason
Do you have another account that you can sign into on the computer? If not, you must follow my instructions.
At the log in screen, you see your account that you cannot log into. Do you see any other accounts on that page that you can log into?
If it shows an email address as the login, we may be able to get you in.
Please, follow the instructions below to reset your password:- Click the following link: http://account.live.com/password/reset- Fill out all of the requested information- Once all of that is complete, you will be given the option to reset your password.
Now you can use that new password ***** the computer.
Please, do not create duplicate questions because they will incur an extra cost. I closed the duplicate.
You are still creating duplicate questions. Stay on this page. Post message on this page only. If you post new questions or type messages on any page other than this page, I will not see it.
Did they send you the code to your email or phone?
I am ***** *****. As long as you post on this page where you see our recent conversation, I will get your response. As long as you reset your password, you should be all set. Is the problem computer on the Internet?