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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I put a disk in my computer & it does not come up on screen

Customer Question

I put a disk in my computer & it does not come up on screen
Submitted: 11 months ago.
Category: Computer
Expert:  Jason Jones replied 11 months ago.

Hello,

I am the person that will be helping you today.

Are you referring to a CD or DVD 'disk'?

I will be standing by, looking forward to your response.

Thank you,
Jason

Customer: replied 11 months ago.
I'm not sure. It's a Turbo Tax Disk Is the 26 & in addition to the $44?
Expert:  Jason Jones replied 11 months ago.

Yes, that is in addition to the $44. After you click the "Accept this offer" button for the remote service, the remote link will be posted here. That will be the last charge for today.

Customer: replied 11 months ago.
Is the $26.00 in addition to the $44.00 charge?
Expert:  Jason Jones replied 11 months ago.

Yes.

Customer: replied 11 months ago.
No, I'll contact my repair person
Expert:  Jason Jones replied 11 months ago.

You can ignore that extra request for payment. I did not send that. The website did.

Follow the instructions below to begin the remote helping screen.

Remote page: http://remote.jasonfixedit.com

After clicking the link above, enter the following two digit number: 52 and click the circle button to start the remote application.