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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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C annot access my yahoo mailbox

Customer Question

c annot access my yahoo mailbox
Submitted: 9 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 9 months ago.

Hi,

I'm sorry about the issue. Is there any error or message?

Do you have windows xp, vista, or 7, or 8, 10?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Customer: replied 9 months ago.
no error message. I have windows 7. yes you may have control
Expert:  Viet - Computer Tech replied 9 months ago.

Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me remotely:

http://www.justanswer.com/remotedesktop/join.aspx?Session=7ec7e5a4-4e1a-426f-a8aa-36f7273be1c3

, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,

Expert:  Viet - Computer Tech replied 9 months ago.

1. Click on the website below:

http://tinyurl.com/z3do6yc

2. Then press at the same time the two keys Ctrl and J on the keyboard, then the Downloads window should open.
3. Then there, open / run the item called Elsinore.ScreenConnect.Client and install it.
Please reply at the box below. Thank you.