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Hello my name is***** will be assisting you today. I will try my best to help you
Sir/Ma'am did you get the email confirmation of this purchase?
Which is the operating system installed in the PC.Is it windows Xp, Windows Vista, Windows 7, windows 8, Windows 10 or any other?
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Sir/Ma’am please answer my above questions so that we can start fixing the issue you arefacing.
Sir/Ma'am checking to see whether you still need my help.
Please let me know.
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