How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

My name is ***** *****, I am logged into Fast hockey.com'

Customer Question

My name is ***** *****, I am logged into Fast hockey.com for grandsons' game...Perfect sound, can not get a picture...
JA: Thanks. Can you give me any more details about your issue?
Customer: I thought my browser was at fault, changed to firefox..
JA: OK got it. Last thing — TV Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 9 months ago.
Category: Computer
Expert:  arsufi2002 replied 9 months ago.

Hi,

My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Expert:  arsufi2002 replied 9 months ago.

Before we start, please confirm this issue is related to Computer or TV..

waiting for your reply

Customer: replied 9 months ago.
My computer
Expert:  arsufi2002 replied 9 months ago.

As a first phase of troubleshooting, lets reset browser settings as it may resolve most of the issues.

Request you to share the computer browser name(IE/Firefox/Chrome) so that i can tell you the steps for reset.

Thanks

Expert:  arsufi2002 replied 9 months ago.

Dear sir,

Please let me know if you still wait for answer

Thanks

Related Computer Questions