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This is an all too common scam in which the scammers lie and say you need their services. Essentially, how it works is that you go to website and allow them to remote in. They may pretend as if they did something and then charge you or install their own virus and demand payment to remove it. In short, as long as you didn't give them any banking information, you are safe. They are most definitely scammers. If you wish, you may want to contact your local authorities and report them.
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Thank you again, - Jason
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