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Cris
Cris, Support Specialist
Category: Computer
Satisfied Customers: 5877
Experience:  10 years of IT experience in both business and residential.
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Forgot passwod on my lap top

Customer Question

forgot passwod on my lap top
Submitted: 9 months ago.
Category: Computer
Expert:  Cris replied 9 months ago.

Hi, thanks for using JustAnswer.com I am Cris.

Are you trying to install a application and being prompted for password?

Expert:  Cris replied 9 months ago.
  1. Turn off your Mac (choose Apple > Shut Down).
  2. Press the power button while holding down Command-R. The Mac will boot into Recovery mode. When you see the load bar appear you can let go of the keys. It may take a few minutes to load.
  3. Select Disk Utility and press Continue.
  4. Choose Utilities > Terminal.
  5. Enter resetpassword (all one word, lowercase letters) and press Return
  6. Select the volume containing the account (normally this will be your Main hard drive).
  7. Choose the account to change with Select the User Account.
  8. Enter a new password ***** re-enter it into the password *****
  9. Enter a new password ***** related to the password.
  10. Click Save.
  11. A warning will appear that the password ***** changed, but not the Keychain Password. Click OK.
  12. Click Apple > Shut Down.

Now start up the Mac. You can login using the new password.

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