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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Hd7600 won't eject the cd

Customer Question

hd7600 won't eject the cd
Submitted: 11 months ago.
Category: Computer
Expert:  Dan replied 11 months ago.

Hello John and thank you for your question. I look forward to assisting you today. Can you give me the full make and model please if available?

Customer: replied 11 months ago.
Harman kardon 7600
Customer: replied 11 months ago.
HD7600
Expert:  Dan replied 11 months ago.

Okay thank you. Unplug the player, then press and hold the power button for about thirty seconds. Plug it back in and try to eject the CD.

Customer: replied 11 months ago.
That didn't do anything
Expert:  Dan replied 11 months ago.

Okay then, look at the front of the CD tray and see if there is a small hole. If there is, that is a manual release and you can insert a paperclip and release the tray.

Customer: replied 11 months ago.
There is no hole, I think you are guessing.
Expert:  Dan replied 11 months ago.

Not really, some have it and some don't! If the reset didn't work and there is no manual release then you can remove the top cover and try to crank it out by hand. If you don't want to try that, then you may need to take it in for service.

Customer: replied 11 months ago.
I thought maybe you could access HD tech advice. Thanks , going to take it in for service.
Expert:  Dan replied 11 months ago.

Okay, good luck!