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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Why was all of my e-mail sent to **********. Now I have lost

Customer Question

Why was all of my e-mail sent to **********. Now I have lost all of my mail
Submitted: 1 year ago.
Category: Computer
Expert:  Kamil Anwar replied 1 year ago.

Hello & Welcome to JustAnswer. May i connect with you remotely to troubleshoot the issue directly? Thanks

Customer: replied 1 year ago.
I would like to know what happened and why. My number is ***********. How did you get ************ and why would someone else get my e-mail. Can you get my e-mail back to me?
Expert:  Kamil Anwar replied 1 year ago.

I can connect with you remotely to investigate and check.

Customer: replied 1 year ago.
Just got something on the other number not mine
Customer: replied 1 year ago.
Again my number is ************
Expert:  Kamil Anwar replied 1 year ago.

Who is your e-mail with?

Expert:  Kamil Anwar replied 1 year ago.

And how do you think it's linked to your number?

Customer: replied 1 year ago.
At&t
Expert:  Kamil Anwar replied 1 year ago.

Okay. How are you relating a phone number to an email address?

Customer: replied 1 year ago.
I have a tablet
Expert:  Kamil Anwar replied 1 year ago.

How are you relating a phone number to an email address?

Customer: replied 1 year ago.
I have my phone and tablet with AT&T and my e-mail with Yahoo as *****************. How did that other number get my e-mail
Expert:  Kamil Anwar replied 1 year ago.

You can't send emails to a number and receive e-mails from a number. This is why i am asking why do you think that the number is ***** emails?

Customer: replied 1 year ago.
My cell phone
Customer: replied 1 year ago.
A smart phone
Customer: replied 1 year ago.
you cannot help me
Expert:  Kamil Anwar replied 1 year ago.

I will have to opt out because the question you have asked doesn't give a clue technically.

Customer: replied 1 year ago.
you can't tell me why is my e-e-mail be sent to another phone. I lost all of my e-mails
Customer: replied 1 year ago.
Then call me and we will talk.
Expert:  Jins M. N. replied 1 year ago.

Hello Sir/Madam. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Please remember these things when we deal with your issue. It may take more than one step/answer to solve a problem. So If my answers don’t work or if you are not satisfied, please don’t Rate my answer as Bad or Poor Service, but please Reply back to me by clicking the “Continue Conversation” or “Reply” button and I will gladly continue to help. Remember, only Rate answer after you are 100% Satisfied. Please do not rate an answer, if you are not satisfied.

Is that other phone used by you before ? or is there any chance for you or some one else used that phone to access your Email ?

Regards
Jins

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