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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Cant use my password

Customer Question

cant use my password
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. What kind of password ***** ***** such as email password, wi-fi / wireless password, computer's login password, etc.?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Do you have windows xp, vista, or 7 o 8 or 10?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Customer: replied 1 year ago.

Facebook. N email msil

Expert:  Viet - Computer Tech replied 1 year ago.

Thank you for replying back. Do you mean you cannot access your email account, i.e., you cannot receive new email messages?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Do you have windows xp, vista, or 7 o 8 or 10?

Can I connect remotely to your computer, so I can fix this issue directly on your computer for you?

Please reply at the box below. Thank you,

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