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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I keep receiving a popup saying my computer is not genuine

Customer Question

I keep receiving a popup saying my computer is not genuine windows resolve not.
What is this all about. I was sure I have windows XP but it shows up as Windows 7
Submitted: 9 months ago.
Category: Computer
Expert:  John replied 9 months ago.

Hello my name is***** will be assisting you today. I will try my best to help you.

Are you seeing this message after you logged in to windows or before ?

Is this a branded PC or custom built?

Sincerely,
John

Note: - Please reply using the box below.

Expert:  John replied 9 months ago.

Sir/Ma'am checking to see whether you still need my help.

Please let me know.

Sincerely,

John

Note:-To reply back to me use the reply box below.

Customer: replied 9 months ago.
branded pc
Expert:  John replied 9 months ago.

Thank you for replying back to me.

Are you seeing this message after you logged in to windows or before ?

Customer: replied 9 months ago.
I have a tech picking up my computer this evening and he is going to resolve all the problems. I don't see spending any more with you, my $35 didn't get any results. You just want more money. Thanks. ***** decline
Customer: replied 9 months ago.
after
Expert:  John replied 9 months ago.

Sir you didn't reply to my first question that is why i couldn't continue with you.

Let me know whether you want to continue with our support or not?

Sincerely,

John

Customer: replied 9 months ago.
No I don't need your help, it only cost more to get an answer which nothing came of my $35
Expert:  John replied 9 months ago.

No problem i will request to close this question and refund the amount you deposited.

Sincerely,

John

Customer: replied 9 months ago.
I'm not a sir and thanks
Expert:  John replied 9 months ago.

You are welcome.

Sincerely,

John