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Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.
Sir/Ma'am just to clarify when did this problem started and other than booting to safe mode did you reboot to normal mode to see if this problem got fixed because rebooting system can fix this issue.
Please let me know the full make and model of the PC also do you have the serial key to re-activate windows vista?
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Hello my name is ***** ***** certified computer professional with over 10 years experience. I will be happy to help you.
What I would like you to try is a system restore to roll the system back to before the problem first started as it seems you have a corrupt user profile.
First boot into safe mode, once in safe mode do the following:
Open System Restore by clicking the Start button and browse toAll Programs - Accessories - System Tools - System Restore
Follow the steps in the wizard to choose a restore point that is before when the problem started. If you only see one restore point make sure you choose to show more restore points on the bottom left of the box.
After system restore runs see if you can log in as normal.
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