Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.
Ma'am i believe you are seeing this error on windows 10 PC?
When did you upgrade to windows 10 and when did this problem started?
Are you using a online login account for windows 10 which is like a email address?
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Sir/Ma'am checking to see whether you still need my help.
Please let me know.
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